DumuCustomer accountA lasting account withYour business
Put loyalty in their hand
Give regular customers a loyalty card that belongs to your business relationship.
The Dumu loyalty card and digital pass give customers a simple, tangible way to return to their lasting account with your business.
It is not a bank card. It is the customer’s connection to deposited value, future spending, merchant credit when approved, and the relationship they continue to build with your business.
↓
DepositBuild value for later
↻
Come backThe relationship continues
A visible relationship
Make “I have an account with this business” feel real.
A physical Dumu loyalty card turns the lasting account into something customers can carry. It reminds them that value and a continuing relationship are waiting at your business.
- ✓A loyalty card connected to the business account
- ✓A clear regular-customer identity
- ✓A practical reason to keep the business in mind
- ✓Optional branding through the card-order process
A faster return
Bring the customer back to the right relationship in one scan.
Staff can scan the physical card or digital pass to reach the linked Dumu customer account, then continue with the customer’s available value or approved merchant credit.
- ✓Physical card scanning
- ✓Digital pass scanning
- ✓Phone-number fallback
- ✓One lasting account behind every method
Safe lifecycle
Replace the card without replacing the customer relationship.
If a card or pass is lost, authorised owners can revoke or replace access while keeping the customer’s account, value, and relationship with the business intact.
- ✓Card order and inventory workflow
- ✓Link cards to customer accounts
- ✓Revoke lost access
- ✓Replace access without deleting the account
The workflow
The card opens the relationship; it does not contain or replace it.
The lasting account remains with the business even when the customer changes how they access it.
- 01
Create the lasting account
The business welcomes the customer into an ongoing Dumu relationship.
- 02
Give the customer access
Issue a digital pass or connect an available physical Dumu loyalty card.
- 03
Scan on return
The card or pass reconnects staff to the correct account.
- 04
Replace when needed
Revoke or replace access while preserving the relationship behind it.
Questions business owners ask
Understand how loyalty card and pass fits the customer relationship.
Clear answers help you decide whether Dumu matches the way regular customers already interact with your business.
Is the Dumu loyalty card a bank or payment card?+
No. It is a customer-account card for the relationship between a regular customer and the specific business using Dumu.
Can the card show the customer’s business value?+
The card connects staff to the customer’s Dumu account, where authorised users can see the value available and any approved merchant credit.
Does every customer need a physical card?+
No. The digital pass and phone lookup can reach the same account. Physical cards are an optional, tangible customer experience.
Can the business order branded cards?+
Dumu supports card-order workflows with business-provided designs or a Dumu-assisted design option, subject to fulfilment.
Make the next visit part of today
Give regular customers a lasting account with your business.
Start with your real branch, team, and customer relationships. No payment card is required to begin the full 30-day trial.