DumuCustomer accountA lasting account withYour business
Value that brings customers back
Let customers deposit with your business and spend over time.
A customer does not always need to use all their money in one visit. Dumu lets the business receive a deposit, hold it as customer value, and apply it across future purchases.
The result is more than a balance: the customer has a reason to return, and the next visit begins from an existing relationship instead of another one-off sale.
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DepositBuild value for later
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Come backThe relationship continues
A reason to return
Turn today’s deposit into tomorrow’s visit.
When a customer leaves value with your business, the relationship does not end at the counter. Dumu keeps that value connected to the customer so it is ready when they come back.
- ✓Receive deposits through business-defined methods
- ✓Show the customer’s available value
- ✓Use the balance on a future purchase
- ✓Keep the relationship active between visits
Flexible spending
Let customers use their value at the pace that suits them.
A purchase can use part of the available balance while the rest stays in the account for another day. Customers do not have to complete the relationship in a single transaction.
- ✓Spend the full balance or only part of it
- ✓Continue using the remaining value later
- ✓Use the same account at another active branch
- ✓See the new available amount after each purchase
Customer confidence
Make it easy for customers to know what they still have with you.
The customer portal gives regular customers a separate view of their account. The Dumu card or digital pass helps them return to it at the business without entering the owner workspace.
- ✓Customer-visible available value
- ✓A statement of account activity
- ✓Physical card, digital pass, or phone lookup
- ✓Clear separation from internal business controls
The workflow
From value received to value used across return visits.
The customer’s deposit stays connected to the business relationship until they use it.
- 01
Customer deposits
The business receives the money and adds the value to the customer’s Dumu account.
- 02
Value stays ready
The available amount remains connected to the customer between visits.
- 03
Customer spends
A later purchase uses all or part of that value.
- 04
The relationship continues
Any value left remains available for the next return visit.
Questions business owners ask
Understand how deposit and spend fits the customer relationship.
Clear answers help you decide whether Dumu matches the way regular customers already interact with your business.
Does Dumu collect the customer’s money online?+
No. The merchant receives the money through its own configured method. Dumu gives the merchant and customer a lasting account for that value.
Can a customer spend only part of a deposit?+
Yes. Purchases can reduce the available customer value while the remaining amount stays in the same account for later use.
Can deposited value be used at another branch?+
Yes, when that branch is active within the same Dumu business. The customer relationship belongs to the business, not only one counter.
How does the customer know what remains?+
The customer can access a separate account view showing available value and account activity, subject to the business’s Dumu setup.
Make the next visit part of today
Give regular customers a lasting account with your business.
Start with your real branch, team, and customer relationships. No payment card is required to begin the full 30-day trial.